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IT support · Bella Vista & Sydney
Senior-level IT for Sydney small businesses
Managed support, Microsoft 365, networks, security and websites — looked after by one experienced engineer who knows your setup.
- Free first consultation
- On-site across Sydney
- Remote Australia-wide
Services
Everything your business runs on, looked after
Four areas, one point of contact. Start with the one that's causing the most trouble, or hand over your whole setup.
Managed IT & Support
Help by phone, SMS or remote session, on-site visits across Sydney, and devices kept patched, backed up and monitored.
Learn moreCloud & Microsoft 365
Email, Teams and SharePoint set up properly, with Entra ID sign-in, Intune-managed devices, cloud backup and migrations from other systems.
Learn moreNetworks & Cybersecurity
Business-grade Wi-Fi and firewalls, secure remote access, multi-factor sign-in and staff security awareness training.
Learn moreWebsites & Web Development
Fast, modern websites built and hosted for you, including moving slow WordPress sites to lean, secure static builds.
Learn more
Tim Huang
Founder & Lead Engineer
Why A Plus One
You deal with the engineer, not a ticket queue
Tim Huang designs, sets up and supports every client's systems himself, bringing 15+ years of enterprise IT, network and security experience to businesses that don't have an IT department of their own.
- Call or SMS the person who actually does the work
- Corporate-grade practices, sized for small teams
- On-site across Sydney, remote anywhere in Australia
How it works
From first call to looked-after
- 01
Free consultation
Call, SMS or book a time. We talk through how your business works and what's getting in the way.
- 02
Review your setup
Tim looks over your devices, accounts, network and website, and tells you plainly what needs attention.
- 03
Plan and fix
You get a clear plan and price before work starts, and agreed changes are made with minimal disruption to your team.
- 04
Ongoing support
Stay looked after with ongoing support, or call on us whenever you need a hand.
Recent work
Real projects for real businesses
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What clients say
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How much does IT support cost?
It depends on your team and what you need. After the free consultation you get a clear price for the work before anything starts.
Do you come on-site?
Yes, anywhere across Sydney. Many everyday issues are fixed faster by remote session, which works anywhere in Australia.
Can you work with what we already have?
Yes. Most work starts with your existing Microsoft 365, devices and network, and improves them rather than replacing everything.
How do we get help when something breaks?
Call or SMS 0422 366 237, or email info@aplusone.com.au. You speak directly to the engineer who looks after your systems.
Do you build websites too?
Yes. We build fast, modern business websites, move slow WordPress sites to secure static builds, and look after the hosting.
Get started
Book a free consultation
Tell us a little about your business and a good time to talk. We'll call or SMS to confirm.